Billing - Paying your Fees

Billing - Paying your Fees


To list items on bidorbuy is FREE and sellers only pay a commission (success fee) for successful sales. There is a charge for listing items in the classifieds format and in certain categories, as well as for optional enhancements. For details, see our Fee rate card.

Fee payment methods

Sellers can view their account at any time in the My bidorbuy section. To see every individual transaction, select the detail view.

Basic sellers are billed upfront and need to pay any applicable fees in advance.

Advanced sellers are invoiced on the first working day of every month for all fees incurred during the previous month. The fees are automatically debited from your bidorbuy account by the 7th of each month (or the next nearest working day). If you do not have sufficient funds in your bidorbuy account, the fees are debited from your credit card or your bank account. If you settle your account before the 5th of the month, bidorbuy will not attempt to debit your credit card or your bank account. If bidorbuy's debit order fails, you have until the 15th of the month to pay for the previous month's outstanding balance.

There are two options for paying your bidorbuy account manually (this does not apply to basic sellers who list in the classifieds format):

1. Use the secure online form to pay any outstanding balance by credit card. 
2. Make a direct deposit or EFT into bidorbuy's bank account:

Account name: bidorbuy (Pty) Ltd.
Bank: Nedbank Limited
Branch: Business Westrand
Branch code: 128 605
Account number: 1286 022 827
Account type: Current Account

International sellers, when paying your bidorbuy fees by wire transfer, please include the following information:

Account name: bidorbuy (Pty) Ltd
Bank: Nedbank Limited
Branch: Business Westrand
Branch code: 198 765 
Bank address: Stonebridge House, 300 Acacia Road, Randburg, 2194, South Africa
Account number: 1286 022 827 
Account type: Current Account 

Be sure to use your bidorbuy invoice/statement number or your bidorbuy user ID as the reference for your payment. 

You are responsible for paying your bidorbuy account every month, by no later than the 15th day of the month, even in the event that you do not receive your tax invoice/statement. It is your responsibility to check your current bidorbuy account balance in the My bidorbuy section. Your historic invoices can also be viewed online. 

bidorbuy requires payment of accounts in full every month. Failure to make a payment may result in your account being disabled or blacklisted. Overdue bidorbuy accounts will be charged interest at the current Nedbank Limited prime interest rate as determined from time to time. You could also be liable for any legal fees incurred by bidorbuy. Alternatively, you will be handed over to a debt collection agency to recover any outstanding fees.

Credits and refunds

Listing and enhancement fees are non-refundable. Success fees can be refunded under certain circumstances. See more information about claiming back Success fees.

If you have a credit balance in your bidorbuy account, you can leave it to be used towards covering future fees, or you may request a payout to your South African bank account.

Related topics
  1. View Your Account
  2. Fee Rate Card
  3. bobPay Help
  4. Billing Statement (Billing Terms)
  5. SNC Help
  6. Make a Fee Payment
  7. Request a Payout

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